Refund policy
Returns & Refunds
We want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return within 14 days of receiving your order.
Return Conditions
- Items must be unused, unworn and in their original condition and packaging.
- The item must be returned with all original tags, accessories and packaging where applicable.
- Certain products, including beauty, personal-care and hygiene products, may not be eligible for return once opened or used for health and safety reasons.
- Sale, clearance or promotional items may be non-returnable unless they arrive damaged or incorrect.
How to Request a Return
Please contact us within 14 days of delivery at [YOUR EMAIL ADDRESS] with your order number and the reason for the return. We will provide instructions for the return process.
Damaged or Incorrect Items
Please inspect your order when you receive it. If you receive an item that is damaged, defective or incorrect, contact us as soon as possible, preferably within 48 hours of delivery, and provide clear photos of the item and packaging. We will review the issue and, where appropriate, offer a replacement or refund.
Refunds
Once we receive and inspect an approved return, we will notify you about the status of your refund. Approved refunds will be processed to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your payment provider.
Return Shipping
Unless the item is damaged, defective or incorrect, return shipping costs are the responsibility of the customer.
Contact Us
For return or refund questions, please contact us at: Saniagulzar920@gmail.com